Energy Assistance Appointment Scheduling Appointment Scheduling Screening questions for appointment scheduling. The State of Illinois has set eligibility priority periods as to who may apply for energy assistance. On October 1, 2026 households who have a household member that meets one of the following criteria may schedule an appointment for energy assistance. Please mark how your household qualifies to schedule an appointment:(Required) Household includes a member that is age 60 or older. Household includes a member who is disabled and drawing permanent disability. Household that has a child age 5 or under. None of the above.